DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

Great customer service, funny, friendly, respectful know - BriantC

Great customer service, funny, friendly, respectful know how to seal a deal.. would definitely recommend!!

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Mazda of Elk Grove has always taken great care of me, I - Mattus apparatus

Mazda of Elk Grove has always taken great care of me, I am leasing my third car through them and have always had a pleasant buying experience. Garrett was incredibly helpful, he was able to answer every question I had and went so far out of his way to help me understand my options and make an informed decision on my purchase.

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Best dealership I've ever used. - Karen Patterson

Best dealership I've ever used. Staff and Service 10/10. I highly recommend them.

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I came to Galpin to turn my lease. - hmissvee

I came to Galpin to turn my lease.It was simple and easy. And it's always a blessing to work with Sal. He's amazing! And I left with a beautiful new car.

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The team was very polite and professional. - angel0

The team was very polite and professional. They made the purchase experience very simple and even helped me even after regular business hours. The dealer is definitely in the Gold standard for fast service and professionalism.

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Culver City Mazda is conveniently located, has . - Shaheen

Culver City Mazda is conveniently located, has .friendly and attentive customer service (including valet) and the leasing experience was a stress free and pleasant as could be.Team Bryant, Tony and Arlene is the best- thank you Bryant!

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I had a great experience servicing my vehicle at Mazda of - JCHARLEY

I had a great experience servicing my vehicle at Mazda of Claremont. Will return again.

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Easy, helpful and accommodating. - patncor

Easy, helpful and accommodating. Made buying a car easy and with minimal hassle. Tommy was responsive before, during and after the sale.

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Johnny and Chris did a great job making this a great - dkerstan6

Johnny and Chris did a great job making this a great experience! Could not be happier!

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Just wanted to take a minute and say thank you to Zee - C. Thomas

Just wanted to take a minute and say thank you to Zee Akil for her exceptional Customer Service yesterday when I dropped off my 2021 CX-5 for its routine service (Oil and filter change, tire rotation, and brake check, etc.). She was knowledgeable, courteous and made the challenge of getting my car serviced, easy and painless. Thank you...! Also, I explained to her that my Lease was coming to its end this month, and I was considering a CX-50. She asked if I had driven one yet...I said "No"...and she immediately offered a CX-50 Loaner Vehicle allowing me to get acquainted with the car. I thoroughly love it...and my next car from Browning Mazda (# 4) will definitely be the CX-50...! So thank you again...for your thoughtfulness and exceptional Customer Service...!

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They were so patient, friendly and helpful. - jolijok

They were so patient, friendly and helpful. Worked with us for hours with no pressure.

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Above Expectations - lovejoy31

Rocco Marconni. What else to say but a wonderful, down to earth, make things happen, not just say it but be about it kind of person. He really helped me get a BEAUTIFUL car and within the price range, low mileage and a low deposit down out the door. I was so frustrated with the whole situation of getting another car, but you know how you try to do what you can and once you’ve exhausted all your efforts somehow God comes at the right time to help you through. Rocco was the one God called to me and I have to say I can’t thank him enough. He’s a hard working man and I am thankful for his expertise and not gonna give up till I give you the keys attitude haha! He’s amazing and if you’re reading this Rocco, thank you from the bottom of my heart man. Know I’ll be making sure I mention you to anyone looking for their next car for sure! Just the absolute best!

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I'm a satisfied customer of Modesto Mazda! - MYSTICMOUNTAINRANCH

I'm a satisfied customer of Modesto Mazda! I brought my Mazda CX5-GT in for service. The repair and maintenance work was performed as requested and for the estimated charges. The car was returned in the time promised. I would definitely say that Modesto Mazda goes the extra mile to satisfy customers. My special thanks to Malachi Batt (Service Advisor) and Robert Riley (Service Manager).

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I love Mazda and the car is lovely. - nilaw

I love Mazda and the car is lovely. I wish I had been told more about what was standard and what wasn't. It wasn't until I had completed the purchase and was leaving that I realized I don't have parking sensors at the corners and car isn't equipped for Sirius XM - I just assumed with today's technology that these would have been included. Also don't have Homelink, but not a big deal.

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The dealer is open, transparent, easy to communicate and - 10monica20

The dealer is open, transparent, easy to communicate and really achievable, if I have any questions, I can reach out to them at anytime.

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Israel and Bob were very helpful and fantastic! - destinymunoz225

Israel and Bob were very helpful and fantastic!This is a great dealership! 10/10

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Rick at Capistrano Mazda is absolutely wonderful. - Jan B

Rick at Capistrano Mazda is absolutely wonderful. I’ve bought 3 Mazdas in the past but Rick’s honestly, patience and kindness far exceeded my expectations. Rick is very knowledgable about Mazda cars he sells, and explains things thoroughly, patiently answering extra questions. I truly appreciate that he is not “hard sell” and doesn’t engage in gamesmanship which I have experienced at other dealerships.

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the video of the car inspection was best. - owel89

the video of the car inspection was best. The communication with the service advisor was also A+.

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Ruben was the one that assisted me. - yolanda0thai

Ruben was the one that assisted me. Very communicative, checked in and made sure I was able to take my vehicle home even though the 15 day insurance wait was causing me issues.

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No pressure sales, staff were great. - kelly.obrecht

No pressure sales, staff were great. Purchase went smoothly. Excellent experience. Will do business again. Thanks. Kelly

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Jason is an excellent representative of Mazda Temecula. - Jorge

Jason is an excellent representative of Mazda Temecula. He is courteous, efficient and has the best interest for his customers. This is the second time I visited Mazda Temecula and I am very pleased with Jason’s customer care and his professionalism. Thank you also for the mechanics that took care of my car and for the gentleman who brought the car that Mazda loaned us. Very professional too!

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Great people to work with. - the_xig

Great people to work with. Most of our communications was through email and texts which made it non-confrontational. Some may not appreciate that as much as I do. I was able to get the deal that I want, drove over and picked up my vehicle when it was delivered.

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My name is Miguel and I just want to say these guys at - sj006637

My name is Miguel and I just want to say these guys at Spreen Honda are nothing but liars. They sent me a written quote with an out the door price and they decided not yo honor it. Not only did they decide not yo honor the written quote they had sent me but hey told me that if I wanted to buy the car from them I would have to also purchase some type of Dealer markup or addendum like an alarm or paint protection that by the way cost an additional 995 each. Spreen Mazda will only waste your time and will not honor the price they quote you. I rgive Spreen Mazda zero stars.i ended up buying my Mazda from Puente Hills Mazda they gave me a better price and they did ho ored what was promised to me. Next time anyone needs a car I suggest buying your Mazda from Puente Hills Mazda. STAY AWAY FROM SPREEN MAZDA AND THEIR STAFF JIMMY. DIEGO AND SPECIALLY MATT THE MANAGER

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Fred was very welcoming and informative. - Sean.roland

Fred was very welcoming and informative. He wasn’t pushy and was prepared to make sure we found the right car for us. Great experience.

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love the service Anahi was really great on helping me - olga_karina1107

love the service Anahi was really great on helping me love my new CX-5 I’m so happy Mazda Mike also help me a lot with all my questions great team 🥰☺️👌

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Very friendly and very fast with the service, I love the - Ana

Very friendly and very fast with the service, I love the video from the inspection!

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Adrian Parnass is incompetent, aggressive, rude, - prachi.ry.93

Adrian Parnass is incompetent, aggressive, rude, condescending, completely apathetic, and spectacularly lacking in professionalism (and racist in my experience).We visited the dealership to trade in our Mazda and explore potential purchase options. The initial salesman was courteous, offering us coffee and snacks despite our polite refusal. After a test drive, Adrian took over without understanding our requirements. He aggressively pushed us to make a quick decision, and when we explained we needed time to weigh our options, he turned rude and condescending. His sarcastic comment, "Did you stop here for coffee and then intend to go to your drive to LA," was uncalled for. When we tried to reason with this numb person and failed to get a logical thought through his brick for brains, he dismissively said, "See you after 4 years," referencing a previous visit for a repair. At that time they had done the evaluation voluntarily when we were only there for a repair on the car.Adrian never apologized, leaving us feeling undervalued and disrespected. Thankfully, the initial salesman and Ricky Aguilar showed some empathy, but the damage was done.This dealership lost our business and made us feel unappreciated, contrary to their claims of valuing loyal customers. Beyond disappointed.

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Second and last time I go to this dealer. - Ken

Second and last time I go to this dealer. I bought a 2022 Dodge, but not from them so maybe that's why they acted this way but I have a feeling it's their standard operating behavior.First visit was to get a key FOB programmed for the new truck. First thing out of Jonny's mouth was, well it's about lunchtime so,....I asked to see an IT or technical person and without asking why I came in, Jonny said you need an appointment. I set that appointment up for today. I came in and went to Jonny who told me that he moved my appointment to another clerk, who was clueless why I was transferred to her from the clerk who setup my appointment. I went to this other clerk who couldn't find my info because Jonny took my initial info. She agreed to assist me (although she too was ready to head to lunch, apparently a huge deal at this dealership) and asked why I was there. I said Jonny didn't bother to ask or document why I came in initially. I then told her I would like to get my new FOB programmed to the new truck. She proceeded to tell me that it would cost me $200 to program a $57 FOB.I declined that ridiculous charge and then asked about a repair to the front bumper skirt that had come apart at one place. She told me that would cost $200 (1 hour labor) and when I asked how they would fix it, she told me they TY Wrap the shirt to the bumper, for $200. TY Wraps last?It's apparent these knuckleheads just want to rest, pass the buck, and go to lunch.Never going back there.I would rate Johnny but I don't see him below. Might be a sign...

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Excellent smooth service, and Ray got me into a Mustang - Victor

Excellent smooth service, and Ray got me into a Mustang Mach-E with the best deal, I can’t even tell you! I live in LA and my car was delivered to my door the very next morning. 10 out of 10 no notes.

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In May 2024, I contacted Capitol Mazda in search of my - lorihansen410

In May 2024, I contacted Capitol Mazda in search of my next car. I responded to a 2020 Mazda CX-5 GT which was the exact car I was looking for. I was immediately contacted by Mike and set that appointment. Now, I hadn't bought a car in a long time and was reluctant on the pressure of purchasing a car through a dealership. Well...that wasn't the case. When I arrived, I was greeted by Mike and the car was right in front of me. The entire transaction was more than I expected. Thank you Mike and team for making my day! I love my car!! :)

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